I’ve had a couple of Harp owners write to me saying that Harp isn’t making any sound, and that tapping the Volume control in the upper-right corner only produces a message to the effect that the volume control isn’t available.
The solution to this is simply to turn off the Mute Switch, which on iPhones is located above the volume control buttons on the unit’s left side. When the Mute Switch is on, the speaker will not play sound, but the headphones always play sound regardless of the switch setting.